We’re Here To Help
Thank you for visiting our FAQ page. If you need help with a question not listed here, or if you have an emergency please call us right away at (800) 221-5587.
225 Armory Street
Springfield, MA 01104
Toll Free: (800) 221-5587
Phone: (413) 739-2271
Fax: (413) 736-7454
Massachusetts: License #1535C
Connecticut: License #184473
New Hampshire: License #NH13480M
Vermont: License #EM-05934
Maine: License #MS60019069
Simply email us at firstname.lastname@example.org, or call (800) 221-5587. All changes to your account information must be made in writing.
We have apps for that! Check out features for your home or business. Contact us to learn more information and to see if your system is compatible.
If your alarm is beeping, silence the alarm according to the manufacturer’s manual. Your alarm system will run on its backup battery if the power goes out. It is recommended that you replace your alarm panel battery every 3 to 5 years.